Playbooks - Alexander Granovskiy (Page 2)

Alexander Granovskiy

Playbooks

Build vs Buy: E-commerce Platform - Cons Playbook

Build vs Buy: E-commerce Platform - Cons Playbook

Custom (Build) - Cons * Higher upfront cost and time‑to‑market; significant opportunity cost. * Ongoing maintenance burden: on‑call, upgrades, security patching, observability. * Must keep pace with industry best practices (tax, fraud, SEO, accessibility). * Compliance is on you (privacy, accessibility, security testing). * Experimentation velocity depends on your internal tooling and

Vendor Management Playbook

Vendor Management Playbook

Purpose * Manage key vendors across the commerce stack to protect revenue, margins, and customer experience * Ensure vendor decisions are measurable, reversible, and aligned with security and privacy Vendor categories Payments * Processors * Fraud tools Tax * Calculation * Exemption * Filing ERP and WMS * Catalog * Inventory * Orders * Accounting CDN and media * DAM * Image and

E-commerce Team Structure Playbook

E-commerce Team Structure Playbook

Team Structure Playbook Purpose Define clear ownership across e-commerce growth, platform, operations, marketplaces, and risk - and make hiring and onboarding repeatable. Roles E-commerce Manager * Own the e-commerce platform - architecture and delivery * Own the roadmap * Run the weekly business review * Own P&L accountability * Drive profit through conversion