Automation - Alexander Granovskiy

Alexander Granovskiy

Automation

Case Study - Order Risk Rules Engine

Case Study - Order Risk Rules Engine

Purpose Real-time order risk screening to cut fraud and speed fulfillment. What it does * Pre-capture screening * IP geo and proxy checks * Risk lists * Payment pattern analysis * Address validation - PO box, freight forwarder * ERP and fraud API signals * Auto-release safe orders and route risky orders to review Benefits * Fewer chargebacks

Operations & CX Playbook

Operations & CX Playbook

Objectives Hit SLAs, reduce WISMO, lower returns while protecting margins. Core SLAs * Order cutoff times by zone * Pick-pack time targets * On-time ship % by channel * Delivery promise accuracy * Handling time policy per marketplace * Weekend and holiday rules Process flows * Exception handling for OOS, address issues, fraud reviews * Backorders and preorders rules

Niche E-commerce: The Line of Death and the AI Illusion

Niche E-commerce: The Line of Death and the AI Illusion

This article is about a specific band of businesses. It is about established niche commerce brands that are real operators but not giants. Typical signs: A catalog measured in thousands of parent products (not hundreds, not millions). Variants may multiply that into several times more SKUs. A stable assortment where

Why Most AI Automation Dies in Production

Why Most AI Automation Dies in Production

Read this to challenge the comfortable illusions around “AI automation.” Demos are not reality. Production is a long tail of exceptions, approvals, evidence, and cross-tool execution. Without a Role-First Operating Layer, AI does not replace people - it becomes an assistant, and humans stay the glue forever. The Missing Job

Automated Order Processing Module

Checkout & Order

Automated Order Processing Module

Automate end-to-end order processing by connecting the ERP system to the e-commerce platform, ensuring accurate data, fraud prevention, and seamless order creation. Functions * Initiate batch order processing from ERP to e-commerce platform * Correct and verify billing and shipping addresses * Correct and validate customer email addresses * Perform pre-payment order risk analysis

Full Text Search Index Health Monitor Module

Search & Discovery

Full Text Search Index Health Monitor Module

Ensure the full-text search index is healthy, up to date, and fully populated so customers always see accurate search results. Functions * Verify that index updates have completed successfully * Record key status details such as start/end times and update progress * Identify when the index is not in its normal idle

Full Text Search Thesaurus Builder Module

Search & Discovery

Full Text Search Thesaurus Builder Module

Generate and maintain a SQL Server Full-Text Search thesaurus to improve search relevance through synonyms and related terms. Functions * Retrieve source terms and synonyms from a database table * Build an XML thesaurus file in SQL Server–compliant format * Automatically load the thesaurus file into SQL Server Full-Text Search (FTS) * Update

Visitor Behavior Tracking Module

Search & Discovery

Visitor Behavior Tracking Module

Monitor and record visitor interactions to improve user experience, marketing effectiveness, and conversion rates. Act as the primary data source for the Product Ranking Engine. Functions * Track page views, clicks, navigation paths, and time on page * Capture product-specific events (views, add-to-cart, checkout starts) * Link behavior data to sessions and devices

Automated Content Moderation Module

Data Quality & Feeds

Automated Content Moderation Module

Automatically review, filter, and correct product names and descriptions from the ERP system to detect and block inappropriate content before it appears online. Functions * Integrate with Google Cloud Text Classification API for advanced content analysis and detection * Scan incoming product names and descriptions for prohibited or offensive language and automatically

Automated Image Moderation Module

Data Quality & Feeds

Automated Image Moderation Module

Automatically evaluate product images to detect and block inappropriate, non-compliant, or restricted content before it appears on the e-commerce platform. This is especially critical for compliance with strict advertising content policies enforced by Google and Bing. Functions * Integrate with Google Cloud Vision API for advanced content detection and classification * Analyze

ERP Inventory Data Feed Processing Module

Data Quality & Feeds

ERP Inventory Data Feed Processing Module

Automate the import, validation, and updating of inventory data from the ERP system to the e-commerce platform. Functions * Receive inventory feed from ERP on a scheduled basis * Parse and validate SKU-level stock quantities and availability statuses * Normalize and map ERP inventory fields to the e-commerce database structure * Update product inventory

ERP Product Data Feed Processing Module

E-Commerce Platform

ERP Product Data Feed Processing Module

Automate the import, validation, and updating of product information from the ERP system to the e-commerce platform. Functions * Receive product data feed from ERP on a scheduled basis * Parse and validate product information, including SKUs, pricing, and inventory levels * Normalize and map ERP fields to e-commerce database structure * Log errors