Alexander Granovskiy
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Build vs Buy: E-commerce Platform - Cons Playbook
Playbooks

Build vs Buy: E-commerce Platform - Cons Playbook

Custom (Build) - Cons * Higher upfront cost and time‑to‑market; significant opportunity cost. * Ongoing maintenance burden: on‑call, upgrades, security patching, observability. * Must keep pace with industry best practices (tax, fraud, SEO, accessibility). * Compliance is on you (privacy, accessibility, security testing). * Experimentation velocity depends on your internal tooling and process.
21 May 2025 1 min read
Vendor Management Playbook
Playbooks

Vendor Management Playbook

Purpose * Manage key vendors across the commerce stack to protect revenue, margins, and customer experience * Ensure vendor decisions are measurable, reversible, and aligned with security and privacy Vendor categories Payments * Processors * Fraud tools Tax * Calculation * Exemption * Filing ERP and WMS * Catalog * Inventory * Orders * Accounting CDN and media * DAM * Image and
07 May 2025 1 min read
E-commerce Team Structure Playbook
Playbooks

E-commerce Team Structure Playbook

Team Structure Playbook Purpose Define clear ownership across e-commerce growth, platform, operations, marketplaces, and risk - and make hiring and onboarding repeatable. Roles E-commerce Manager * Own the e-commerce platform - architecture and delivery * Own the roadmap * Run the weekly business review * Own P&L accountability * Drive profit through
23 Apr 2025 1 min read
What Is the Best E-Commerce Website on the Planet?
Articles

What Is the Best E-Commerce Website on the Planet?

The best one is the one that doesn't exist. Not because websites are useless, and not because you should rebuild from scratch. Because every interface is a barrier unless it helps the product decision. Usability is how you make that barrier as thin as possible. As an e-
09 Apr 2025 10 min read
E-Commerce Checkout as an Input Quality System
Articles

E-Commerce Checkout as an Input Quality System

Many e-commerce checkouts rely on freeform entry and deal with data quality later. That approach increases friction and produces inconsistent input (typos, autofill artifacts, and formatting drift) that turns into downstream cost: shipping exceptions, re-ships, returns, support tickets, manual review queues, and payment exceptions. I designed and own
26 Mar 2025 11 min read
Risk and Trust in E-commerce: The Two-Way Road
Articles

Risk and Trust in E-commerce: The Two-Way Road

E-commerce is a business built on exchange under uncertainty. A buyer wants a product. A seller wants money. That deal sounds simple until you remember what online changes. The two sides do not see each other. The product cannot be touched. Money and goods move on different timelines. Delivery
12 Mar 2025 11 min read
Niche E-commerce: The Line of Death and the AI Illusion
Articles

Niche E-commerce: The Line of Death and the AI Illusion

This article is about a specific band of businesses. It is about established niche commerce brands that are real operators but not giants. Typical signs: A catalog measured in thousands of parent products (not hundreds, not millions). Variants may multiply that into several times more SKUs. A stable assortment where
05 Mar 2025 8 min read
Why Most AI Automation Dies in Production
Articles

Why Most AI Automation Dies in Production

Read this to challenge the comfortable illusions around “AI automation.” Demos are not reality. Production is a long tail of exceptions, approvals, evidence, and cross-tool execution. Without a Role-First Operating Layer, AI does not replace people - it becomes an assistant, and humans stay the glue forever. The Missing
26 Feb 2025 10 min read
Ecommerce Catalog Search in the Age of Artificial Intelligence
Articles

Ecommerce Catalog Search in the Age of Artificial Intelligence

AI-powered search sounds like the future of ecommerce. In reality, profitable catalog search still runs on boring engineering: a strong dictionary and thesaurus, clean inputs, explicit intent routing, and fast retrieval. Over time I refined a simple 5-layer architecture that turns catalog intent into orders: Language layer ->
12 Feb 2025 12 min read
Maximize Profit - Long-Tail Merchandising That Works
Articles

Maximize Profit - Long-Tail Merchandising That Works

The e-commerce merchandising problem In every online store, the core merchandising challenge is deciding what to show above the fold and how to order products so that we: * maximize sales now (exploitation) * do not kill future sales by never giving new or low-volume products a chance (exploration) * avoid
29 Jan 2025 10 min read
Automated Order Processing Module
Checkout & Order

Automated Order Processing Module

Automate end-to-end order processing by connecting the ERP system to the e-commerce platform, ensuring accurate data, fraud prevention, and seamless order creation. Functions * Initiate batch order processing from ERP to e-commerce platform * Correct and verify billing and shipping addresses * Correct and validate customer email addresses * Perform
15 Jan 2025 1 min read
One-Page Fast Checkout Module
Checkout & Order

One-Page Fast Checkout Module

Streamline the checkout process into a single, optimized page to increase conversion rates and reduce cart abandonment. Functions * Suggest first name and last name in real time as the customer types * Suggest email address based on detected patterns and common domains * Suggest city and state automatically from ZIP code using
01 Jan 2025 1 min read
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